Director, Global Integration & Operational Excellence
New
J
JobgetherOperations, Healthcare
Fully remote position available anywhere in the United States.Full-TimeDirector
SalaryCompetitive annual salary range of $204,400 - $379,600.
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Job Details
- Experience
- 7+ years
- Required Skills
- Data AnalysisOperations ManagementStakeholder managementChange Management
Requirements
- Bachelor’s degree required.
- 7+ years of experience in operations, business transformation, enterprise program management, shared services, healthcare operations, life sciences, or related fields.
- Experience working across global, cross-functional, or cross-geography teams, including shared service, offshore, nearshore, or similar operating models.
- Proven ability to design and implement operating models, transition frameworks, governance structures, and performance measurement systems.
- Strong understanding of workforce planning, capacity management, talent development, onboarding, and capability-building strategies.
- Demonstrated experience leading complex transformation initiatives involving multiple stakeholders, priorities, and business functions.
- Ability to identify process improvements and implement solutions that increase efficiency, productivity, quality, compliance, and cost effectiveness.
- Strong analytical skills with the ability to leverage metrics, dashboards, and data insights to support strategic decision-making.
- Excellent influencing, communication, collaboration, and stakeholder management skills.
- Ability to operate effectively in ambiguous, evolving environments while balancing standardization with business-specific needs.
Responsibilities
- Lead the development and execution of standardized transition strategies and operating models that improve integration, scalability, and effectiveness across global teams.
- Design and implement structured frameworks covering transition planning, assessment, execution, change management, risk mitigation, stabilization, and continuous improvement.
- Identify and scale operational opportunities by aligning resources, capabilities, workflows, and business priorities to maximize efficiency and value.
- Drive consistency across transition initiatives by reducing process variation, eliminating inefficiencies, and improving productivity, quality, and sustainability.
- Develop workforce and capacity planning frameworks that align resource allocation, demand forecasting, onboarding needs, and future business requirements.
- Establish governance models, service frameworks, ownership structures, workflows, escalation paths, and decision-making processes across multiple teams and stakeholders.
- Identify opportunities for process optimization, automation, and responsible AI adoption to improve operational performance and business outcomes.
- Build future-ready capabilities through onboarding standards, skills development programs, maturity models, and continuous learning initiatives.
- Create performance dashboards and executive reporting mechanisms to measure effectiveness, productivity, quality, compliance, and operational improvements.
- Influence senior stakeholders by providing insights, recommendations, and strategic guidance on transformation priorities and operating model evolution.
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