Associate Director of Operations
New
J
JobgetherDigital Marketing
Based in United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in paid media, digital marketing, agency operations, or a related field; 2+ years of experience managing client relationships.
- Required Skills
- Operations ManagementLead GenerationDigital MarketingAccount ManagementData analytics
Requirements
- 5+ years of experience in paid media, digital marketing, agency operations, or a related field.
- 2+ years of experience managing client relationships in an agency or client-facing environment.
- Proven success improving client retention, satisfaction, and business performance.
- Experience managing, mentoring, or developing team members.
- Strong understanding of Meta advertising platforms and performance marketing strategies.
- Experience with lead generation or appointment-setting campaigns.
- Strong analytical mindset with the ability to translate performance data into actionable business decisions.
- Ability to create structure, processes, and systems from the ground up.
- Exceptional communication skills for strategic conversations and feedback.
Responsibilities
- Lead strategic monthly leadership meetings and act as a senior client relationship partner.
- Monitor client performance metrics such as appointment costs, qualified lead generation, and ROI.
- Manage and coach paid media strategists to ensure campaign alignment with objectives.
- Identify at-risk accounts and develop proactive retention and satisfaction strategies.
- Lead team meetings, establish performance rhythms, and share best practices.
- Collaborate with project management teams on creative production and campaign execution.
- Document and optimize operational workflows to support business scalability.
- Create training resources, onboarding materials, and operational frameworks.
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