Associate, Clinical Operations (Data and Systems)
New
J
JobgetherHealthcare Technology
USFull-TimeEntry
Salary60,000 - 65,000 USD per year
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Job Details
- Experience
- 1–3 years
- Required Skills
- SQLBusiness IntelligenceData AnalysisOperations ManagementTableauGoogle SheetsLooker
Requirements
- 1–3 years of experience in operations, healthcare operations, administrative analytics, or a similar role.
- Experience in a healthcare technology, telehealth, or high-growth startup environment is preferred.
- Strong Google Sheets skills, including formulas, pivot tables, data organization, and cleanup.
- Ability to interpret and navigate business intelligence tools such as Lightdash, Looker, Tableau, or similar platforms.
- Interest in developing data analytics skills and learning how to build dashboards and operational reports.
- SQL knowledge is a plus but not required.
- Exceptional attention to detail with strong accuracy in managing operational data and documentation.
- Ability to manage multiple priorities, recurring tasks, and changing requirements in a fast-paced environment.
- Strong written and verbal communication skills with the ability to collaborate effectively across teams.
- Problem-solving mindset with the ability to identify issues, investigate root causes, and recommend improvements.
- Comfortable balancing administrative responsibilities with opportunities to improve systems and workflows.
Responsibilities
- Coordinate patient panel transitions and coverage activities during clinician changes, extended leave, or operational shifts.
- Manage patient reassignment processes, update internal records, and coordinate handoffs between clinical and operational teams.
- Monitor panel coverage, identify capacity risks, and proactively communicate operational concerns to relevant stakeholders.
- Support clinician scheduling activities by identifying inefficiencies and helping optimize calendars and workflows.
- Perform routine dashboard monitoring to verify data accuracy, identify inconsistencies, and escalate issues when needed.
- Maintain and improve operational trackers, reports, and Google Sheets-based tools through data cleanup, updates, and process improvements.
- Partner with data teams to develop stronger analytics capabilities and gradually take ownership of dashboards and reporting workflows.
- Provide operational support to clinicians by addressing routine questions and coordinating resolutions.
- Maintain documentation, standard operating procedures, and operational resources to ensure consistency across teams.
- Collaborate with data, engineering, clinical, and operations teams to troubleshoot system issues and support process improvements.
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