Associate, Clinical Operations (Data and Systems)
New
O
OpheliaTelehealth, Healthtech
Location: United StatesFull-TimeEntry
Salary60,000 - 65,000 USD per year
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Job Details
- Experience
- 1-3 years of experience in operations, healthcare operations, or a similar administrative/analytical role.
- Required Skills
- SQLData AnalysisTableauGoogle SheetsLooker
Requirements
- 1-3 years of experience in operations, healthcare operations, or similar administrative/analytical role.
- Strong proficiency in Google Sheets (formulas, pivot tables, data cleanup).
- Data literacy with experience navigating BI tools (e.g., Lightdash, Looker, Tableau).
- Exceptional attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple ongoing tasks simultaneously.
- Comfort with routine administrative tasks and high work volume.
- High-growth telehealth or healthtech startup experience preferred.
- SQL knowledge is a plus.
- Desire to learn how to build and update dashboards.
Responsibilities
- Coordinate patient panel coverage and transfers during clinician attrition, extended leave, or parental leave.
- Reassign patients in the system, update internal records, and coordinate handoff logistics across teams.
- Track overall panel coverage status and flag capacity gaps or coverage risks.
- Support day-to-day clinician scheduling and calendar coordination.
- Monitor dashboards to ensure data accuracy and flag anomalies.
- Maintain, update, and audit Google Sheets trackers, reports, and operational models.
- Serve as on-call support one day a week to resolve routine clinician inquiries.
- Maintain documentation and SOPs and assist with credentialing or licensing paperwork.
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