Senior Representative I, Customer Solutions
S
ServiceRocketTech Services
Remote (US), United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3–5 years of experience in an account management or sales role
- Required Skills
- NegotiationStakeholder managementHubSpotNetSuiteAccount ManagementCRM
Requirements
- 3–5 years of experience in an account management or sales role.
- Proven track record of meeting or exceeding sales targets.
- Demonstrated MEDPICC discipline for qualifying, progressing, and forecasting opportunities.
- Experience managing complex commercial conversations with multiple stakeholders (economic buyers, procurement, executive sponsors).
- Deep knowledge of the Atlassian product suite and enterprise software landscape.
- Advanced skills in full-cycle sales, strategic planning, negotiation, and stakeholder management.
- Experience with CRM tools; HubSpot and NetSuite experience preferred.
- Bachelor's degree in a relevant field.
- Demonstrated ability to work autonomously and manage a book of business.
Responsibilities
- Build and maintain relationships with customers and partners to anticipate and solve their business needs.
- Lead XBRs (real-time QBRs) for high-value accounts to demonstrate strategic value.
- Develop and execute account plans, manage pipeline, update forecasts, and generate new leads.
- Close sales opportunities to achieve targets and deliver partner software quotes and orders.
- Co-sell with partners by creating joint software and services solutions.
- Maintain CRM records and account plans using HubSpot and NetSuite.
- Coordinate cross-functional internal resources across Licensing, Services, Solution Architecture, and RevOps.
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