ServiceNow Project Manager
New
J
JobgetherIT Operations
IndiaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 8+ years of professional business experience, including at least 7 years managing technology projects or programs.
- Required Skills
- Project ManagementAgileSCRUMStakeholder managementServiceNowRisk Management
Requirements
- 8+ years of professional business experience, including at least 7 years managing technology projects or programs.
- Strong experience with project management methodologies, preferably including Agile and Scrum practices.
- Proven ability to manage projects from initiation through completion while maintaining scope, budget, timeline, and quality objectives.
- Experience with strategic planning, resource allocation, milestone tracking, and delivery reporting.
- Broad understanding of ServiceNow platform capabilities and implementation processes.
- Strong written and verbal communication skills with excellent stakeholder management abilities.
- Ability to assess risks, manage ambiguity, and operate effectively in changing environments.
- Experience leading, motivating, and developing project teams.
- Bachelor’s degree in Business Management, Information Technology, or a related field.
- PMP certification required.
- Agile/Scrum certifications preferred.
- Previous ServiceNow implementation experience is highly preferred.
Responsibilities
- Act as the primary connection point between business stakeholders, technical teams, and customers throughout project delivery.
- Define project scope, objectives, communication strategies, timelines, and delivery plans.
- Manage project execution, including budgets, forecasts, schedules, milestones, and deliverables.
- Lead project teams by providing direction, coaching, mentoring, and support to technical resources.
- Identify, assess, and mitigate project risks, dependencies, issues, and escalation points.
- Apply Agile and iterative delivery methodologies to improve project outcomes.
- Prepare and deliver project status reports and client-facing updates.
- Build strong customer relationships by understanding expectations and ensuring high satisfaction levels.
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