Bilingual Sales Development Representative
New
M
Metro Vein CentersHealthcare
ArgentinaContractMiddle
Salary$1,500 USD per month base compensation, plus commission opportunities.
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Job Details
- Languages
- English, Spanish
- Required Skills
- Customer serviceCRM
Requirements
- Bilingual in Spanish and English (required).
- Experience in medical call centers, front desk patient scheduling, or insurance-based sales.
- Deep understanding of healthcare workflows.
- Confidence navigating insurance barriers.
- Proven experience converting calls into booked visits.
- Ability to ask the right questions and document accurately in EMRs.
- Strong persuasion and objection-handling skills.
- Operational discipline to navigate CRM, EMR, and phone systems simultaneously.
- Coachability and commitment to growth.
- High resilience to rejection and productivity mindset.
Responsibilities
- Serve as the first point of contact for new patient leads.
- Proactively connect with patients via inbound and outbound phone calls, email, and text.
- Build rapport, answer questions, and guide patients to book consultations at over 60 nationwide clinics.
- Communicate insurance coverage and payment options clearly to minimize booking barriers.
- Verify insurance, initiate authorization requests, and manage CRM/EMR documentation.
- Troubleshoot patient concerns and tailor your messaging to improve conversion rates.
- Collaborate with internal teams to ensure a seamless handoff to clinical care.
- Continuously refine your approach based on feedback and performance data.
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