US Payroll Specialist II
New
C
Career TeamWorkforce Development
Remote in Philippines, 10:00pm to 7:00am PHSTFull-TimeMiddle
Salary45-70,000 PHP month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 2–3 years
- Required Skills
- Microsoft Excel
Requirements
- 2–3 years of specialized experience handling US-based payroll.
- Understanding of US tax cycles.
- Proven experience with payroll systems such as ADP Workforce Now, Kronos, or UKG.
- Intermediate Excel skills, specifically VLOOKUPs and Pivot Tables.
- Proven experience using ticketing platforms like Freshservice, Zendesk, or ServiceNow.
- Ability to work 10:00 PM – 7:00 AM PHST.
- Exceptional verbal and written English communication skills.
- Meticulous organizational skills and attention to detail.
- Ability to work under pressure and meet deadlines with high volume assignments.
Responsibilities
- Act as Tier 1 support for all payroll inquiries via Freshservice, triaging tickets and resolving issues within SLAs.
- Review and audit employee timecards for regular hours, OT, and leave codes.
- Perform the critical first review of payroll registers and load batches to catch variances.
- Maintain and update ADP Workforce Now to reflect labor laws, tax jurisdictions, and employee status changes.
- Set up and manage garnishments in compliance with US federal and state requirements.
- Generate weekly and monthly headcount summaries and audit reports for leadership.
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