Senior Renewals Manager
New
N
NetBox LabsB2B SaaS
US RemoteFull-TimeSenior
Salary$130K - $145K
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Job Details
- Required Skills
- Data AnalysisHubSpotCRM
Requirements
- Previous experience building or running a renewals or revenue operations motion, ideally in B2B SaaS.
- Ability to lead commercial conversations, present renewals, and manage pricing objections.
- Proficiency with CRM (HubSpot) and customer success platforms.
- Strong analytical skills with the ability to maintain data hygiene and build accurate forecasts.
- Proven capability to design, clean, and document manual workflows into repeatable processes.
- Experience using tooling for no-code automation or templates to reduce manual admin work.
- Strong organizational skills and ability to manage renewal timelines independently.
- Ability to work effectively in a team, partnering with CSMs and AEs while maintaining ownership of the renewal process.
- Nice to have: Experience with technical or infrastructure products and selling to technical buyers.
- Nice to have: Experience with support platforms like Pylon and data warehousing for reporting.
- Nice to have: Track record of standing up a deal desk or renewals function from scratch.
Responsibilities
- Own the commercial conversation on transactional and mid-market renewals end to end: quote, uplift, negotiation, signed order.
- Co-lead the commercial side of Strategic and Enterprise renewals with CSMs.
- Apply consistent uplift and discounting discipline across the base.
- Define and document a scalable renewal process across auto-renew, partner, and direct customer types.
- Maintain high-quality data hygiene to ensure reliable renewal forecasting.
- Generate quotes, order forms, and handle deal desk paperwork.
- Automate manual renewal tasks such as order form generation and system synchronization to improve efficiency.
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