District Manager, Fulfillment Operations
New
J
JobgetherE-commerce Logistics
CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 4–6+ years
- Required Skills
- Data AnalysisOperations ManagementMicrosoft Excel
Requirements
- Bachelor’s degree in operations, logistics, supply chain, business, or equivalent professional experience.
- 4–6+ years of progressive experience in operations management, fulfillment, logistics, or warehouse leadership.
- Strong experience managing direct-to-consumer (DTC) fulfillment operations.
- Experience leading complex warehouse or fulfillment environments with multiple stakeholders and operational priorities.
- Advanced Microsoft Excel skills with the ability to analyze data, identify trends, and communicate recommendations.
- Deep knowledge of warehouse management systems (WMS) and experience partnering with product or technology teams to improve functionality.
- Strong understanding of e-commerce operations, fulfillment processes, and supply chain optimization.
- Experience with Fulfillment by Amazon (FBA) and/or Seller Fulfilled Prime (SFP) is considered an asset.
- Ability to thrive in a fast-paced environment with changing priorities and complex challenges.
- Willingness to travel approximately 50% to regional sites across Canada.
Responsibilities
- Manage and grow a regional network of fulfillment centers while supporting operational scalability and business growth.
- Monitor, analyze, and report key performance indicators (KPIs) to identify improvement opportunities and drive accountability.
- Develop operational leaders and support managers by providing coaching, guidance, and professional development opportunities.
- Partner with internal teams including sales, marketing, supply chain, customer service, and merchant support to improve overall service delivery.
- Establish operational standards and service-level expectations that enhance merchant satisfaction and customer experiences.
- Evaluate capital improvement opportunities involving equipment, technology, automation, and warehouse management systems.
- Support the implementation of new operational tools, processes, and systems to improve productivity and efficiency.
- Ensure fulfillment operations maintain strong safety, compliance, quality, and regulatory standards.
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