Renewals Account Manager
New
C
CrowdStrikeCybersecurity
Remote, IND, US Timezones (6:30 PM - 3:30 AM IST)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2 years+
- Required Skills
- CybersecuritySalesforceNegotiationCustomer SuccessAccount ManagementCRM
Requirements
- 2 years+ experience in consulting or account management, particularly in cybersecurity.
- Demonstrated success in an individually focused, quota-carrying role.
- Experience in security or SaaS sales.
- Background in Customer Success or Service.
- Prior experience using Salesforce or another CRM solution.
- Bachelor's degree or equivalent professional experience.
- Proven experience utilizing AI technologies to enhance workflows and decision-making.
- Technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills.
- Strong time management and organizational skills.
- Ability to work independently or within a team environment.
- Must be able to work US Timezones 6:30 PM - 3:30 AM.
Responsibilities
- Manage the end-to-end contract renewal cycle.
- Provide accurate quotes to channel partners.
- Ensure timely delivery of quotes to end customers.
- Consult with partners and customers to resolve queries.
- Manage the renewal process through booking.
- Communicate CrowdStrike product value to drive license and endpoint revenue growth.
- Partner with Account Managers to ensure a seamless customer experience.
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