Customer Service Officer
New
P
PRISM+Consumer Electronics
PhilippinesFull-Time
SalaryGY differential pay, Holiday differential pay, Incentives, Annual Bonus
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent in both English (Both written and speaking)
- Required Skills
- Problem SolvingCustomer serviceData entry
Requirements
- Fluent in both English (Both written and speaking)
- Previous experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to multitask and work well under pressure
- Attention to detail and problem-solving skills
- Proficient in using customer service software and tools
- Reliable internet connection and appropriate work-from-home setup
- Data Entry and Management
- Social Media Moderation experience is a plus
Responsibilities
- Respond to customer inquiries and provide accurate information and assistance
- Troubleshoot and resolve customer issues related to our products
- Ensure timely and effective communication with customers
- Collaborate with internal teams to address customer concerns and provide feedback for improvements
- Maintain thorough knowledge of our products, promotions, and company policies
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