Senior Systems Support Engineer
New
J
JobgetherInformation Technology
Based in BrazilFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced English proficiency
- Experience
- 4+ years
- Required Skills
- AWSDockerPythonSQLGCPJavaJenkinsSpring BootAzure
Requirements
- Advanced English proficiency.
- 4+ years of experience designing, developing, supporting, and troubleshooting backend systems and enterprise applications.
- Strong programming experience with Java, Spring Boot, React, Python, or PowerShell.
- Experience working with cloud platforms including AWS, Azure, or Google Cloud Platform.
- Understanding of software architectures, including monolithic, layered, microservices, and serverless.
- Experience with incident management, troubleshooting, SQL, Kafka, and observability practices.
- Knowledge of relational and non-relational databases such as MS SQL, MySQL, or PostgreSQL.
- Hands-on experience with Docker and CI/CD tools such as Jenkins or Azure Pipelines.
- Familiarity with monitoring and reporting tools such as Datadog, Prometheus, or Grafana.
- Experience working with Agile methodologies such as Scrum or Kanban.
- Ability to participate in rotating on-call support.
Responsibilities
- Manage incident response processes, application monitoring, and operational reporting to identify issues and improve performance.
- Analyze complex application architectures to troubleshoot business-critical issues.
- Apply DevOps practices, continuous delivery principles, and engineering best practices to improve system reliability.
- Monitor applications using logging, metrics, and observability tools to prevent future incidents.
- Support software deployments using modern DevOps tools, automation, and cloud technologies.
- Collaborate with cross-functional teams to deliver enhancements and bug fixes.
- Promote technical excellence and mentor junior team members.
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