Client Success Manager
New
I
Integrated HireStaffing and Recruiting
Anywhere in the world (US business hours), U.S. West Coast HoursFull-TimeMiddle
Salary$3,000-$4,000/month OTE (Base + Bonuses)
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Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- Account ManagementCRM
Requirements
- 3+ years of experience in client success, account management, operations, or recruitment coordination.
- Demonstrated experience working with U.S.-based clients or companies.
- Excellent written and verbal English communication skills.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Comfortable leading client calls and navigating professional client-facing interactions.
- High attention to detail regarding documentation, scheduling, and process management.
- Proactive problem-solving capabilities with a focus on ownership and follow-through.
- Ability to work U.S. daytime hours, specifically U.S. West Coast time.
Responsibilities
- Lead onboarding calls and manage the handover process from sales to delivery.
- Serve as the main point of contact for clients throughout recruitment and placement.
- Run regular check-ins and provide mid-cycle updates on search progress.
- Coordinate interview scheduling and monitor client interviews for attendance.
- Resolve client issues, documentation requests, and technical scheduling hurdles.
- Identify and escalate risks or expansion opportunities to internal leadership.
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