VP, Strategic Account Management
New
E
EverbridgeEnterprise Software
United StatesFull-TimeVp
Salary174,000 - 249,000 USD per year
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Job Details
- Languages
- English
- Experience
- 15+ years of enterprise software sales/account management; 10+ years of leadership experience
- Required Skills
- SalesforceAccount ManagementCRMSaaS
Requirements
- 15+ years of enterprise software sales, account management, or related commercial experience.
- 10+ years of successful leadership experience in a SaaS sales or account management organization.
- A proven record of improving retention, expanding strategic accounts, and achieving revenue targets.
- Demonstrated success recruiting, coaching, and retaining high-performing teams.
- Strong executive presence and the ability to build trusted relationships across complex organizations.
- Expertise in consultative selling, account planning, opportunity development, and negotiation.
- Proficiency with Salesforce or a comparable CRM platform.
- Fluency in English.
- Willingness to travel approximately 30–40%.
- Bachelor’s degree in business, finance, economics, marketing, communications, engineering, or a related field (preferred).
- Experience in critical communications, telecommunications, business continuity, disaster recovery, resilience, or security (preferred).
Responsibilities
- Lead, coach, and develop a high-performing team of Strategic Account Managers.
- Build and execute account strategies that increase retention, expansion, adoption, and long-term customer value.
- Strengthen executive customer relationships and position Everbridge as a trusted resilience partner.
- Identify growth opportunities and collaborate with Account Executives to expand existing accounts.
- Create scalable playbooks, campaigns, and training that strengthen the team’s solution-selling capabilities.
- Serve as an executive sponsor for key accounts, supporting renewals, negotiations, and strategic opportunities.
- Partner with Sales, Customer Success, Product, Marketing, and Professional Services to deliver an exceptional customer experience.
- Lead account, pipeline, territory, and forecast reviews, providing focused coaching and removing barriers to success.
- Deliver accurate forecasts and communicate performance, risks, and opportunities to senior leadership.
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