Senior Talent Operations Program Manager
New
J
JobgetherHuman Resources
Based in United StatesFull-TimeSenior
Salary$153,000 – $192,000 USD, depending on experience, expertise, and location.
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementBusiness IntelligenceData AnalysisStakeholder managementCRM
Requirements
- 8+ years of experience in Recruiting Operations, Talent Operations, or a related function.
- Experience working in high-growth, global, or distributed organizations.
- Hands-on experience administering an Applicant Tracking System (ATS), with Greenhouse experience strongly preferred.
- Experience managing recruiting technology platforms such as CRM, interview intelligence, scheduling, or candidate experience tools.
- Strong understanding of system configurations, integrations, permissions, and vendor management.
- Strong data analysis skills with the ability to interpret recruiting metrics, identify trends, and provide actionable recommendations.
- Advanced spreadsheet skills and experience using reporting or business intelligence tools.
- Proven program and project management experience, including managing cross-functional initiatives and operational roadmaps.
- Demonstrated success improving recruiting processes, implementing new tools, and increasing operational efficiency.
- Experience leveraging automation and AI-enabled solutions to streamline workflows.
- Excellent communication and stakeholder management skills, with the ability to influence teams and present insights to leadership.
- Strong systems-thinking mindset with a service-oriented approach and the ability to prioritize competing initiatives.
Responsibilities
- Design, standardize, and continuously improve end-to-end recruiting workflows, including intake, sourcing, interview processes, offers, and hiring closeout.
- Establish operating rhythms, service-level expectations, and clear ownership models to improve recruiter, hiring manager, and candidate experiences.
- Serve as the subject matter expert and primary administrator for recruiting technology platforms, including ATS, CRM, interview intelligence, scheduling, and candidate experience tools.
- Manage system configurations, permissions, integrations, troubleshooting, and vendor relationships in partnership with internal technology teams.
- Identify opportunities to implement automation and AI-enabled workflows to reduce manual processes and improve recruiting scalability.
- Own recruiting data quality, governance, and reporting standards across systems and downstream integrations.
- Build and maintain dashboards and analytics focused on hiring efficiency, funnel performance, sourcing effectiveness, and workforce planning insights.
- Develop recruiting playbooks, documentation, templates, and training materials to improve consistency and adoption across teams.
- Lead onboarding and enablement programs for recruiters and hiring managers on tools, processes, and best practices.
- Partner with Talent Acquisition leadership, Finance, People Systems, IT, and Legal teams on strategic initiatives, integrations, compliance, and operational improvements.
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