Sr Business Systems Analyst
New
J
JobgetherAdvertising Technology
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SQLData AnalysisRESTful APIsMicroservicesScripting
Requirements
- 5+ years of experience working with advertising sales systems or related business technology platforms.
- Proven experience troubleshooting software applications, system integrations, and technical issues.
- Strong SQL skills and experience working with data analysis and backend troubleshooting.
- Experience supporting business users and maintaining strong stakeholder relationships.
- Ability to analyze complex problems, identify solutions, and communicate technical concepts clearly.
- Strong interpersonal, verbal, and written communication skills.
- Self-motivated with the ability to work independently in a fast-paced environment.
- Ability to manage competing priorities and adapt schedules to support operational needs.
- Experience developing automation solutions through scripting, testing, or RPA (preferred).
- Familiarity with modern technology architectures including APIs, data streams, and microservices (preferred).
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (preferred).
Responsibilities
- Manage incoming support requests and production issues, prioritizing and resolving tickets per service level agreements.
- Provide front-end user support and back-end system troubleshooting across advertising sales technology platforms.
- Investigate system issues involving integrations, calculations, data flows, and business logic to implement root cause solutions.
- Collaborate with engineering teams, vendors, and business stakeholders to resolve defects and enhance system functionality.
- Maintain documentation, standard operating procedures, and knowledge base resources.
- Monitor system performance through alerts, logging, and proactive issue detection.
- Analyze workflows to recommend automation and operational process improvements.
- Participate in occasional evening support and rotating weekend on-call coverage.
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