Strategic Partner Manager II
New
D
DoorDashLogistics and Technology
Within the United States, including Illinois and ColoradoFull-TimeMiddle
Salary$71,440—$120,000 USD base salary; $102,000—$150,000 USD total on-target earnings (base + commissions)
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Job Details
- Experience
- 4+ years
- Required Skills
- Data AnalysisSalesforceTableauAccount ManagementCustomer Success
Requirements
- 4+ years of experience in account management, customer success, or post-sales roles.
- Proven track record of driving measurable growth and retention.
- Strong executive presence and ability to influence without authority.
- Experience delivering compelling presentations.
- Deep understanding of restaurant and hospitality industry, including merchant P&L and unit economics.
- Advanced analytical skills including data analysis and spreadsheet maintenance.
- Strong knowledge of third-party delivery platforms, logistics, and multi-sided marketplaces.
- Ability to synthesize data and industry trends into actionable recommendations.
- Collaborative mindset with experience serving as a mentor.
Responsibilities
- Manage a portfolio of SMB restaurant partners to drive growth, retention, and satisfaction.
- Conduct high-impact business reviews focused on growth strategies, profitability, and long-term success.
- Proactively adjust account plans as merchant needs, performance, and market conditions evolve.
- Anticipate risks, address challenges early, and implement solutions to protect merchant health.
- Recommend and sell DoorDash products that support merchant growth, efficiency, and brand perception.
- Partner with Product, Operations, and Sales teams to drive action and outcomes.
- Surface merchant insights to inform product improvements and go-to-market strategies.
- Share best practices and support the development of other Partner Managers.
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