Solution Architect
New
I
Insider OneB2B SaaS
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum 5 years
- Required Skills
- JavascriptRESTful APIsCustomer SuccessSaaS
Requirements
- Bachelor's degree in Computer Science or a related field.
- Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications.
- Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts.
- Outstanding verbal and written communication skills.
- Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
- Strong working knowledge of development methodologies and technologies including JavaScript, jQuery, HTML, CSS, REST, XML, or database technologies.
- Strong product command and technical domain knowledge of SaaS, Marketing, Mobile Applications, APIs, or Programming.
Responsibilities
- Proactively engage with customer technical decision-makers and influencers to support digital transformation.
- Run data workshops to build implementation plans that align with customer goals.
- Drive pilots and proofs of concept (POC) from initial deployment to production.
- Troubleshoot technical issues during implementation and campaign deployment.
- Identify and resolve technical blockers by reconfiguring systems or providing sample code.
- Engage with product and engineering teams to escalate and remediate project blockers.
- Leverage best practices to guide customer strategy and growth.
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