- Proactively engage with customer technical decision-makers and influencers to support digital transformation.
- Run data workshops to build implementation plans that align with customer goals.
- Drive pilots and proofs of concept (POC) from initial deployment to production.
- Troubleshoot technical issues during implementation and campaign deployment.
- Identify and resolve technical blockers by reconfiguring systems or providing sample code.
- Engage with product and engineering teams to escalate and remediate project blockers.
- Leverage best practices to guide customer strategy and growth.
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