Sr. Partner Operations Manager
New
J
JobgetherOperations, Project Management
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementOperations ManagementStakeholder management
Requirements
- Proven experience managing complex partner or client operations involving billing, integrations, data exchanges, or implementations.
- Ability to work independently in ambiguous, fast-paced environments.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent communication and relationship management skills.
- Demonstrated success building trust with external partners and collaborating across teams.
- Experience in healthcare, digital health, benefits administration, or technical client management is highly desirable.
Responsibilities
- Manage day-to-day operational execution for an assigned portfolio, including implementations, configurations, billing, integrations, reporting, and support.
- Coordinate cross-functional teams to ensure successful onboarding, project execution, and delivery of partner commitments.
- Act as the primary operational contact for partner stakeholders, resolving escalations and collaborating with internal teams.
- Prepare and lead regular business reviews with operational insights, performance updates, and strategic recommendations.
- Monitor operational performance, identify risks, improve workflows, and contribute to scalable processes.
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