Principal Engineer - Salesforce Business Consultant
New
N
NagarroSalesforce Consulting
United StatesFull-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- 8 - 12 years total experience, with at least 5+ years focused on Salesforce CRM
- Required Skills
- Salesforce
Requirements
- 8-12 years of total professional experience.
- At least 5+ years of focused experience with Salesforce CRM (Sales Cloud, Service Cloud, and/or Experience Cloud).
- 4-6 years of experience working with manufacturing clients.
- Proven track record of leading 2-3+ full lifecycle Salesforce implementations.
- Significant experience in an SI/consulting environment in client-facing roles.
- Strong functional expertise in Sales Cloud and Service Cloud.
- Bachelor’s degree in Business, Engineering, Information Systems, or Computer Science.
- Strong understanding of Salesforce architecture components, including data model, security, and integration.
- Ability to articulate ROI and business cases for CRM transformation.
- Salesforce certifications (Administrator, Sales Cloud, Service Cloud, Experience Cloud, or B2B Solution Architect) strongly preferred.
Responsibilities
- Lead discovery workshops with manufacturing clients to understand strategy, sales models, and key KPIs.
- Assess current CRM/legacy landscape to identify gaps and define a Salesforce-centric target state.
- Design CRM transformation roadmaps and redesign end-to-end business processes aligned with Salesforce best practices.
- Own end-to-end Salesforce solution architecture, including data models, security, and integration patterns with ERP, MES, and PLM systems.
- Partner with sales and account teams to lead pre-sales demos, proposals, and RFP defenses.
- Serve as design authority for engagements, ensuring coherence across workstreams and vendors.
- Advise clients on CRM governance, operating models, and adoption strategies.
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