Case Coordinator
New
L
Libra SolutionsLegal Services
Arizona, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-3 years of relevant industry or legal experience
- Required Skills
- Data AnalysisCustomer serviceTime ManagementRelationship building
Requirements
- High School Diploma or GED (Bachelor's degree preferred).
- 1-3 years of relevant industry or legal experience.
- Knowledge of medical terminology.
- Understanding of the life cycle of a case.
- Ability to assess case metrics and make timely decisions independently.
- Exemplary customer service and time management skills.
- Strong organizational skills and ability to prioritize tasks.
- Ability to thrive in a team environment.
- Proficiency in navigating computer systems for long periods.
- Bilingual in Spanish is preferred.
Responsibilities
- Manage active caseload of 100-150 cases.
- Build and grow relationships with law firms and medical providers.
- Communicate effectively with attorneys, clients, and medical providers.
- Oversee medical treatment for accident victims including scheduling appointments and arranging transportation.
- Analyze medical records and coordinate care services.
- Assess case merits and make funding decisions up to $25K.
- Monitor and analyze weekly metrics, dashboards, and data trends for accurate case tracking.
- Collaborate with internal stakeholders to meet service levels and revenue goals.
- Assist with training new team members as needed.
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