Senior Product Manager- Member Experience
New
V
Vida HealthDigital Health
United StatesFull-TimeSenior
Salary150,000 - 160,000 USD per year
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Job Details
- Experience
- 5+ years of product management experience, with at least 3 years shipping consumer or patient-facing digital products.
- Required Skills
- SQLData AnalysisProduct ManagementA/B testingLooker
Requirements
- Bachelor’s degree.
- 5+ years of product management experience.
- At least 3 years shipping consumer or patient-facing digital products.
- Proven track record improving engagement, retention, or activation metrics in a mobile or web product.
- Strong analytical skills, including comfort with SQL.
- Proficiency with product analytics tools such as Looker, PostHog, or Amplitude.
- Experience with A/B testing frameworks.
- Experience running the full product lifecycle from discovery to iteration.
- Excellent cross-functional communication skills.
- Ability to operate in a fast-moving, ambiguous environment.
- Clear, concise writing ability.
Responsibilities
- Prioritize, scope, ship, and measure improvements to the core product including home screen, logging, and care team interactions.
- Drive A/B testing and rapid experimentation to improve engagement, activation, and retention metrics.
- Manage bug triage and quality for the member experience.
- Partner with engineering and design to maintain product velocity and manage technical tradeoffs.
- Translate client requests and stakeholder input into well-scoped product work.
- Own key metrics including engagement, retention, churn, activation rate, and NPS.
- Build, maintain, and report on dashboards in Looker and PostHog.
- Analyze user behavior to identify friction points and opportunities for improvement.
- Collaborate with clinical teams to support care delivery and coaching workflows.
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