- Prioritize, scope, ship, and measure improvements to the core product including home screen, logging, and care team interactions.
- Drive A/B testing and rapid experimentation to improve engagement, activation, and retention metrics.
- Manage bug triage and quality for the member experience.
- Partner with engineering and design to maintain product velocity and manage technical tradeoffs.
- Translate client requests and stakeholder input into well-scoped product work.
- Own key metrics including engagement, retention, churn, activation rate, and NPS.
- Build, maintain, and report on dashboards in Looker and PostHog.
- Analyze user behavior to identify friction points and opportunities for improvement.
- Collaborate with clinical teams to support care delivery and coaching workflows.
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