Senior Operations Program Manager
New
V
Vida HealthDigital health
United StatesFull-TimeSenior
Salary125,000 - 145,000 USD per year
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Job Details
- Experience
- 8+ years of program/project management, operations, or implementation experience.
- Required Skills
- Project ManagementJiraAsana
Requirements
- Bachelor's degree with a concentration in Business or Communications.
- 8+ years of program/project management, operations, or implementation experience.
- Proven track record in a growth-stage startup environment (Series B–D).
- At least one engagement involving a complex, multi-workstream organizational transformation.
- Direct experience in healthcare, health tech, or digital health.
- Understanding of regulatory, clinical, and payer dynamics, including HIPAA compliance.
- Hands-on experience with product rollouts or product-led transformations.
- Proficiency with project management and collaboration suites such as Asana, Jira, Smartsheet, or Google Workspace.
- Experience leveraging AI tools such as Gemini or Claude to accelerate operational workflows is a plus.
- Exceptional organizational and communication skills, including the ability to distill complex operational statuses into executive updates.
Responsibilities
- Own and maintain integrated program plans across multiple initiatives, tracking workstreams, milestones, owners, dependencies, and status across a dozen-plus functional teams.
- Connect strategic growth initiatives with operational requirements, aligning product, billing, and communication changes with marketing and user-acquisition goals.
- Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success.
- Establish and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs.
- Run weekly rollout operations meetings.
- Drive readiness items to completion across clinical programs and protocols, client billing and invoicing, member communications, outcomes measurement, and service model cost structures.
- Identify, surface, and escalate cross-functional bottlenecks; maintain a blocked list for executive review and use executive sponsorship to unblock items when needed.
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