Dental Insurance & Revenue Cycle Virtual Assistant

New

Philippines, 9:00 AM - 1:00 PM EDTPart-TimeMiddle

Salary$5–$6 per hour (depending on experience)

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Job Details

Proven experience with U.S. Medicaid and private insurance verification.
Hands-on experience processing prior authorizations and insurance benefit breakdowns.
Excellent English communication skills with a clear, professional speaking voice.
High attention to detail and accuracy in data entry and record maintenance.
Experience using Dentrix or similar dental/medical EHR/EMR systems.
Ability to work independently with minimal supervision.
Strong understanding of HIPAA compliance and patient privacy requirements.
Reliable remote workspace with high-speed internet (minimum 25 Mbps), noise-canceling headset, and webcam.
Willingness to use productivity monitoring tools including activity tracking.
Must be able to provide NBI Clearance and/or Local Police Clearance before onboarding.
Available for video meetings with camera on as required.

Verify Medicaid and private insurance benefits at least two days before scheduled appointments.
Review eligibility, deductibles, co-pays, limitations, and benefit coverage.
Document insurance benefit breakdowns accurately in Dentrix or similar EHR/EMR systems.
Process and submit prior authorizations before patient visits.
Navigate insurance portals to verify eligibility and resolve insurance-related issues.
Post insurance and patient payments accurately and maintain patient account balances.
Handle patient billing and insurance inquiries via phone professionally.
Perform patient recall and reactivation outreach.
Prepare daily End-of-Day reports and communicate updates with office staff.
Ensure strict adherence to HIPAA compliance when handling patient information.

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