Professional Services Project Coordinator
New
L
LumosIdentity Security
Work from anywhere within ±4 hours of Pacific Time., ±4 hours of Pacific TimeFull-TimeMiddle
Salary117,000 - 132,000 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Project ManagementProject CoordinationDocumentationStakeholder management
Requirements
- 3-5 years of relevant professional experience.
- Prior experience as a project manager or project coordinator.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in project tracking, scheduling, and documentation software.
- Experience using AI-powered tools to enhance productivity and reporting.
- Ability to drive accountability and follow up proactively on commitments.
- Strong communication skills with the ability to lead efficient meetings.
- Experience translating technical project status into clear, actionable updates for executive stakeholders.
Responsibilities
- Own and maintain project plans, schedules, and status documentation.
- Update and manage the PS Projects Dashboard, tracking high-level status, blockers, and go-live dates.
- Hold internal teams and customers accountable for commitments and track project deliverables.
- Facilitate recurring project calls by setting agendas, managing time, and ensuring clear follow-ups.
- Escalate risks, blockers, and account changes to Customer Success Managers proactively.
- Define and maintain project RACI matrices for engagements.
- Produce both internal and client-facing weekly project status reports.
- Use AI tools to scale reporting processes and ensure consistent, timely documentation.
- Track customer technical integration progress against commitments.
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