Collaborate with Development and Architecture teams to build complex and highly available cloud environments for Internal and External infrastructure builds.
Provide Level 3 Technical support to Internal teams, customers, and Partners to support our core product.
Lead and educate clients on cloud deployment patterns.
Act as a SME for implementing and building infrastructure to support our core product.
Investigate and resolve any customer integration issues that arise during implementation.
Design procedures for system troubleshooting and maintenance.
Perform root cause analysis for any implementation errors and provide feedback to the Core dev team.
Document best practices and lessons learned.
Design, implement and maintain a secure and scalable infrastructure platform.
Provide ongoing maintenance and support of internal tools, improve system health and reliability.
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About Smile Digital Health
Smile Digital Health pioneers interoperability for data-intensive sectors like healthcare. You will help transform fragmented health information into a single, high-quality source of truth. Our FHIR-based data liberation platform unifies data across diverse EHRs and systems. Governments, researchers, health systems, and app developers in over 20 countries rely on our solutions. We empower them to build connected health solutions that accelerate high-quality care. Smile Digital Health was ranked #19 on Deloitte's Technology Fast 50 in 2024. Our solutions handle data for over 100 million American lives.
How We Work
You will join a remote-friendly team that values flexible work arrangements. We embrace a 'Connected Wherever You Are' approach, fostering a strong virtual culture. Our global team operates primarily across Canada and the U.S., with select international roles. You have autonomy to set a schedule that works for you. Expect an emphasis on diversity, equity, and inclusion, ensuring you feel a sense of belonging. We encourage collaboration and meaningful connections regardless of location.
Engineering at Smile Digital Health
We build highly secure, compliant, and scalable data infrastructures as a service. Engineers here solve complex problems related to healthcare data interoperability. You will work with FHIR-native platforms that standardize and structure massive datasets. Our technical challenges include designing and deploying production-grade Azure Kubernetes Service (AKS) clusters. We focus on cluster internals, networking, security hardening, and reliability. Expect to implement observability solutions using OpenTelemetry, Prometheus, and Grafana. You will contribute to infrastructure-as-code using Terraform and CI/CD pipelines with GitOps. We optimize performance for microservices architecture and Java-based services. Your work will directly impact how healthcare organizations exchange and manage critical patient data.
Why Join Us
Drive #BetterGlobalHealth by building cutting-edge health data platforms used in over 20 countries.
Contribute to a company recognized for rapid growth, ranking #19 on Deloitte's Technology Fast 50 in 2024.
Work remotely with flexible hours and a strong virtual culture, empowering you to manage your time effectively.
Solve complex, high-impact engineering challenges in cloud architecture, data interoperability, and security.
Benefit from comprehensive health benefits, retirement contributions, and opportunities for continuous learning and growth.
Benefits & Perks
Remote Work Environment
Flexible Time Away From Work Policy (PTO, personal, sick days)
Competitive Salary
Health/Medical Benefits (dental and vision insurance)
401(K) / RRSP/TFSA Employee Contribution
Life and Disability Insurance
Employee Assistance Program (EAP)
Wellness and Wellbeing initiatives (mental health resources, gym membership)
FHIR Study Program and Skillsoft Learning
Growth and Development opportunities (on-the-job experience, certification opportunities)