Account Manager - Large-market
New
T
TeamSnapSports Technology
RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum 0-3 years
- Required Skills
- Data AnalysisSalesforceAccount ManagementCustomer SuccessSaaS
Requirements
- Minimum 0-3 years of experience in Customer Success Relationship Management or Account Management.
- Proven track record of hitting sales quotas.
- Strong business acumen regarding customer goals and operations.
- Experience with a consultative sales approach.
- Demonstrated B2B relationship management skills.
- Proficiency in tools such as Salesforce, Slack, Zoom, and ChurnZero.
- Ability to travel occasionally for company meetings, trade shows, and client visits.
- Deep understanding of operational dynamics in youth soccer and large-scale sports organizations.
- Experience in the SaaS environment is preferred.
- Sports industry experience is preferred.
- Experience with cold calling is considered a plus.
Responsibilities
- Manage a portfolio of accounts to establish strong relationships and meet retention goals.
- Execute engagement campaigns to identify customer challenges, educate users, and create growth opportunities.
- Conduct platform demos to demonstrate the value of new products and add-ons.
- Utilize data analysis to build account plans, evaluate business performance, and communicate results.
- Drive a value-based sales process through deep discovery and customized product demonstrations.
- Optimize sales toolkit to improve full sales cycle conversion and close ratios.
- Represent the Voice of the Customer internally to influence product prioritization.
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