Senior Business Analyst - IRM
New
J
JobgetherInformation Technology
IndiaFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- AgileBusiness AnalysisSCRUMServiceNow
Requirements
- 5+ years of professional experience working as a Business Analyst.
- Proven experience with the ServiceNow platform, with strong expertise in Integrated Risk Management (IRM).
- Strong understanding of business process architecture principles for cloud-based platforms.
- Experience with ServiceNow capabilities including integrations, Security Center, upgrades, debugging, and custom applications.
- Familiarity with Agile/Scrum methodologies and software delivery practices.
- Strong written and verbal communication skills with the ability to engage stakeholders at all levels.
- Ability to assess risks, recommend solutions, and simplify complex business challenges.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Excellent documentation skills and experience communicating requirements clearly.
- Strong relationship management skills with customers, users, and cross-functional teams.
- Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent professional experience.
- Willingness to continue learning and obtaining ServiceNow certifications and module accreditations.
- Preferred certification: ServiceNow Certified System Administrator (CSA).
Responsibilities
- Gather, analyze, and document business requirements, user stories, and process objectives for ServiceNow implementations.
- Understand customer needs, recommend strategies, and develop plans that improve business processes and operational effectiveness.
- Own business requirements, manage priorities, and align expectations with clients and end users.
- Perform impact analysis on existing business processes and IRM functions to identify improvement opportunities.
- Create functional specifications, wireframes, mock-ups, and documentation to support delivery teams.
- Collaborate with technical teams to prepare demonstrations and presentations for client stakeholders.
- Contribute to the creation of test scripts, acceptance criteria, and validation scenarios.
- Facilitate testing activities, including User Acceptance Testing (UAT), and ensure alignment on priorities and outcomes.
- Support continuous improvement initiatives by identifying opportunities to optimize platform usage and business workflows.
View Full Description & ApplyYou'll be redirected to the employer's site
