Business Process Operations Analyst (GTM)
J
JobgetherBusiness Operations
IndiaFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Business AnalysisMicrosoft DynamicsMicrosoft Power BIMicrosoft ExcelProcess improvement
Requirements
- 5+ years of experience in GTM planning, sales operations, revenue operations, or business operations roles.
- 5+ years of experience in business process design, optimization, and continuous improvement initiatives.
- 5+ years of experience gathering business requirements, conducting analysis, and developing functional documentation.
- Strong experience working within Microsoft-centric business environments.
- Advanced Power BI dashboard development and reporting skills.
- Experience with Microsoft Dynamics 365 reporting, analytics, CRM data quality, and process optimization.
- Knowledge of Jira Service Management administration, workflows, and reporting.
- Advanced Microsoft Excel skills and experience with data analysis.
- Proficiency in Microsoft Visio process mapping and workflow documentation.
- Strong business analysis skills, including BRD creation, functional specifications, user stories, and root cause analysis.
- Excellent stakeholder management and communication skills.
Responsibilities
- Support annual and quarterly go-to-market planning activities, including territory planning, account coverage, capacity planning, and pipeline management.
- Analyze sales productivity metrics, revenue performance indicators, and operational data to identify improvement opportunities.
- Design, document, and optimize business processes by mapping current and future workflows using Microsoft Visio.
- Develop executive dashboards, KPI scorecards, and operational reports using Power BI.
- Gather, analyze, and document business requirements, translating them into functional specifications and user stories.
- Collaborate with technical teams to enhance CRM utilization, business automation, and data governance within Microsoft Dynamics 365.
- Manage workflows, reporting, and operational governance activities through Jira Service Management.
- Present insights and recommendations to senior stakeholders to improve operational effectiveness.
View Full Description & ApplyYou'll be redirected to the employer's site
