Sr. Implementation Manager
New
J
JobgetherHealthcare Technology
Based in the United StatesFull-TimeSenior
SalaryCompetitive base salary ranging from $120,000 to $155,000
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Job Details
- Experience
- Minimum of 7 years of experience leading implementation management, project management, or client delivery initiatives.
- Required Skills
- Project ManagementStakeholder managementProcess improvement
Requirements
- Bachelor's degree in Healthcare, Business, Information Technology, or a related field; Master's degree preferred.
- Minimum of 7 years of experience leading implementation management, project management, or client delivery initiatives.
- Proven success managing multiple complex implementation projects involving diverse stakeholder groups.
- Strong understanding of hospital, health system, and imaging center operations.
- Experience with EMR/EHR integrations, healthcare workflows, order sets, and clinical technology implementations.
- Excellent project planning, organization, prioritization, and execution skills.
- Outstanding communication, presentation, and relationship-building abilities with both technical and non-technical stakeholders.
- Strong analytical thinking and problem-solving capabilities with the ability to identify and mitigate implementation risks.
- Technical aptitude and the ability to quickly learn new healthcare software platforms and technologies.
- Ability to work independently while collaborating effectively within cross-functional teams in a fast-paced environment.
Responsibilities
- Lead end-to-end implementation projects for healthcare organizations, including hospitals, health systems, cardiology practices, and imaging centers.
- Conduct pre-sales discovery sessions to assess clinical workflows, technical infrastructure, integrations, security requirements, implementation risks, and project readiness.
- Partner with sales and solution teams to define implementation strategies, project scope, timelines, and customer expectations before project kickoff.
- Develop, manage, and execute detailed implementation plans while ensuring projects remain on schedule, within scope, and aligned with client objectives.
- Serve as the primary client contact throughout implementation, providing proactive communication, issue resolution, and stakeholder coordination.
- Act as a subject matter expert on the organization's technology platform, web services, image transfer capabilities, and implementation best practices.
- Coordinate cross-functional internal and external teams to resolve technical and operational challenges through collaborative problem-solving.
- Lead client transition activities following implementation, ensuring a smooth handoff to customer success and support teams.
- Conduct implementation retrospectives, document lessons learned, and recommend continuous improvements to implementation methodologies and workflows.
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