Sr. Account Director, Customer Growth
New
J
JobgetherEnterprise SaaS
Based in United StatesFull-TimeSenior
SalaryBase salary range of $150,000 - $170,000 annually. On-Target Earnings (OTE) of $300,000 - $340,000 with a 50/50 pay mix.
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Job Details
- Required Skills
- Account ManagementStakeholder management
Requirements
- Proven experience in SaaS sales, account management, customer growth, or enterprise business development roles.
- Strong track record of expanding existing customer accounts and managing complex, multi-stakeholder engagements.
- Ability to identify customer challenges and develop compelling value propositions focused on business outcomes.
- Experience managing strategic accounts and influencing executive-level stakeholders.
- Strong consultative selling skills with the ability to understand customer goals and align solutions accordingly.
- Creative, strategic thinker who can introduce new ideas and challenge existing approaches.
- Excellent communication, negotiation, and presentation skills.
- Ability to collaborate effectively across sales, customer success, consulting, and support teams.
- Strong ownership mindset with the ability to operate independently in a fast-paced environment.
- Experience with spend management, procurement technology, or related enterprise platforms is a plus.
Responsibilities
- Collaborate with customers, Customer Value Managers, and internal teams to identify cross-sell and expansion opportunities aligned with customer objectives.
- Develop and execute account growth strategies that increase platform adoption and strengthen customer partnerships.
- Build account penetration plans to establish relationships with key stakeholders across customer organizations.
- Engage executive-level decision makers and create compelling value messaging tailored to business priorities and challenges.
- Identify customer needs, business pain points, and opportunities to introduce solutions that improve operational outcomes.
- Drive complex, multi-stakeholder sales cycles from opportunity identification through successful closure.
- Partner with customer-facing teams, including value consulting and support functions, to enhance customer engagement and satisfaction.
- Position the organization as a strategic partner by demonstrating measurable business impact and long-term value.
- Stay informed on customer industry trends and evolving requirements to proactively support account growth.
- Contribute insights and feedback to internal teams to improve customer strategies and market positioning.
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