Principal Product Manager, Communications Platform
New
J
JobgetherFintech / SaaS
USFull-TimePrincipal
SalaryUnited States remote salary range: $187,900 - $260,000 USD.
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
- Required Skills
- Product ManagementCross-functional Team LeadershipRESTful APIsComplianceData modelingDistributed Systems
Requirements
- Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field, or equivalent practical experience.
- 7+ years of experience in product management, with a proven track record of building and scaling software products.
- Experience leading platform, infrastructure, developer platform, or similar technical product initiatives.
- Strong experience partnering with engineering teams on APIs, distributed systems, platform capabilities, or technical architecture.
- Proven ability to lead complex, cross-functional product programs from strategy through successful delivery.
- Experience building or scaling communications, messaging, customer engagement, or interaction platforms is highly preferred.
- Familiarity with regulated industries such as financial services, fintech, marketplaces, or similar environments is a plus.
- Strong understanding of compliance considerations, governance frameworks, and operational requirements for customer-facing platforms.
- Ability to define long-term product strategies while managing changing priorities and business constraints.
- Excellent communication skills with the ability to influence senior leaders and technical teams.
Responsibilities
- Define and execute the product strategy and roadmap for a shared communications platform, balancing short-term business needs with long-term platform goals.
- Partner closely with engineering teams to build platform capabilities including messaging APIs, delivery infrastructure, governance controls, and communication data models.
- Create scalable product foundations that allow teams to deliver customer experiences more efficiently while reducing duplicated efforts.
- Collaborate with engineering, compliance, risk, growth, servicing, banking, and other business teams to prioritize platform investments and influence technical direction.
- Develop capabilities that strengthen regulatory compliance, auditability, monitoring, and operational visibility across customer communications.
- Establish success metrics, analyze platform performance, and leverage customer insights and data to improve adoption and business outcomes.
- Evaluate external technologies, tools, and strategic partnerships that can extend platform capabilities and support future product evolution.
- Communicate product strategy effectively with technical and executive stakeholders while driving alignment across multiple teams.
View Full Description & ApplyYou'll be redirected to the employer's site
