Principal Product Manager - Product Catalog
New
T
TwilioSaaS / PaaS
Remote - USFull-TimePrincipal
SalaryBased in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600.
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Job Details
- Experience
- 10+ years
- Required Skills
- Product ManagementRESTful APIsData modelingDistributed Systems
Requirements
- Minimum of 10+ years of product management experience specifically focused on APIs, developer tooling, highly distributed backend cloud architecture, or master data orchestration.
- Proven success building or heavily scaling internal platforms like Enterprise Product Information Management (PIM), CPQ (Configure, Price, Quote) engines, billing line registries, or multi-tenant graph architectures.
- Proven track record of defining cross-functional NPI processes, managing SKU lifecycle state machines, and streamlining commercial readiness pipelines.
- Extreme comfort working directly with principal engineers on complex database schema designs, graph databases, data entity relationships, and attribute modeling.
- Demonstrated ability to decode vague platform priorities, manage heavily conflicting internal stakeholder inputs, and confidently secure executive buy-in.
- BS in Computer Science, Computer Engineering, or equivalent highly technical practical experience.
Responsibilities
- Architect and execute a comprehensive product roadmap for a centralized, multi-tenant product catalog service that scales across Twilio's global infrastructure.
- Design, standardize, and scale the end-to-end NPI launch framework to reduce time-to-market.
- Design developer-friendly API schemas and internal PIM (Product Information Management) UI tooling.
- Lead the technical strategy to migrate and ingest legacy configurations and acquired product entities into a cohesive billing and product registry.
- Act as the strategic bridge between engineering, data infrastructure, finance, and sales ops to enforce normalization and billing accuracy standards.
- Collaborate with core Console teams to optimize catalog metadata discovery and synchronization across global environments.
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