CRM Marketing Manager
New
S
Stitch FixRetail
Remote, USAFull-TimeManager
Salary$94,900 — $158,000 USD
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementData analyticsGenerative AI
Requirements
- 5+ years of experience in CRM marketing, with a dedicated focus on e-commerce lifecycle strategy.
- Proven expertise managing multi-channel campaigns, specifically utilizing Push notifications and SMS.
- Experience leading projects and mentoring junior team members or external vendors.
- Strong cross-functional collaboration and project management skills.
- Data-driven mindset with a strong understanding of how to design, test, and optimize marketing programs.
- Familiarity with modern AI collaboration tools (e.g., ChatGPT, Copilot) to enhance workflows.
- Experience working within apparel retail or subscription-based models (preferred).
- Familiarity with predictive analytics or machine learning-driven recommendation engines (preferred).
Responsibilities
- Strategize and execute comprehensive, cross-channel lifecycle and transactional programs (including Email, App Push, SMS and Packaging Inserts) to drive customer engagement and loyalty.
- Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives.
- Collaborate cross-functionally with Creative, Product, Engineering, and Customer Service stakeholders.
- Leverage advanced data analytics and insights to design personalized CRM programs at scale.
- Synthesize and communicate high-level performance reporting and strategic insights to leadership.
- Utilize generative AI tools to accelerate copywriting and brainstorm campaign concepts.
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