Medical Virtual Assistant (Midlife Women’s Health)
New
W
Winning AssistantsHealthcare
Jakarta, Surabaya, Bandung, Yogyakarta, Bali, or Medan, Indonesia, 5:00 AM – 2:00 PM Jakarta TimeFull-TimeMiddle
Salary6 - 7 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Bahasa Indonesia
- Required Skills
- Google Workspace
Requirements
- Previous experience in healthcare, clinical support, medical administration, or patient coordination.
- Experience with patient intake processes, health histories, and onboarding details.
- Experience verifying insurance eligibility, benefits, and coverage details.
- Proficiency in coordinating lab tests, medication requests, and prescriptions.
- Strong English speaking and written communication skills.
- Intermediate-level Bahasa Indonesia communication skills.
- Comfort with new technology, proprietary systems, and telehealth tools.
- Reliable high-speed internet (minimum 25 Mbps), computer, noise-canceling headset, and working webcam.
- Ability to provide NBI or Local Police Clearance prior to onboarding.
- Available for video meetings with camera on.
Responsibilities
- Manage patient communication and inquiries through WhatsApp and email.
- Collect and organize patient intake forms and onboarding documents.
- Schedule and manage appointments via online platforms.
- Coordinate lab tests, medication requests, and post-visit follow-ups.
- Maintain accurate patient records and support medical charting.
- Perform insurance verification and assist with claims and coding.
- Collect patient payments and assist with basic bookkeeping tasks.
- Manage internal calendars and organize digital documents using Google Drive.
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