Operations Manager

New
M
MultiplyMiiCFO Services
Philippines (Remote), Monday - Friday, 8am-5pm PSTFull-TimeManager
Salary not disclosed
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Job Details

Required Skills
Operations ManagementChange Management

Requirements

  • Proven experience leading and scaling remote teams, ideally in operations, accounting, or technical services.
  • Deep understanding of team dynamics, people development, and culture preservation.
  • Strong organizational skills with experience managing multiple concurrent priorities.
  • Experience in change management, operational strategy, and workflow optimization.
  • High emotional intelligence and ability to navigate sensitive employee situations.
  • Familiarity with ClickUp or equivalent project/task management platforms preferred.
  • Comfortable with hybrid US–Philippine work models and PST overlap.
  • Background in a boutique or startup environment, ideally with experience breaking away from corporate bureaucracy.

Responsibilities

  • Lead, coach, and develop a team of managers and senior staff, focusing on culture, employee growth, and retention.
  • Partner with the CEO to translate company vision into actionable growth and development plans for individuals and teams.
  • Serve as the primary advocate and voice for the Philippine team, ensuring communication, support, and engagement.
  • Oversee operational workflows, ensuring effective utilization of ClickUp and other systems for task management and client deliverables.
  • Support change management initiatives, introducing new processes and technologies while minimizing disruption and fear.
  • Identify and cultivate emerging talent, creating clear pathways for growth and leadership.
  • Ensure client expectations are met while maintaining employee wellbeing and engagement.
  • Collaborate with HR on escalated employee matters, coaching, and performance management.
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