Direct Import Operations Coordinator
New
M
MultiplyMiiECommerce Retail
Remote Philippines, Onboarding: 8AM - 5PM PST, Monday to Friday. Post onboarding: 8AM - 4PM PHT, Monday to Friday.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–5 years
- Required Skills
- Microsoft DynamicsMicrosoft Excel
Requirements
- 2–5 years of experience in International Import Operations and Supply Chain coordination.
- Experience in international logistics including FOB shipments, import/export documentation, and customs requirements.
- Experience supporting US retailer import programs (e.g., Costco, Walmart, Target, Amazon, Home Depot, Lowe’s).
- General ERP proficiency required; Microsoft Dynamics NAV/ BC365 preferred.
- Elevated proficiency in Microsoft Office programs (Excel, Outlook, Word).
- Experience with Global import logistics processes and documentation creation.
- Ability to follow up firmly and professionally with factories and agents.
- Comfortable working across various time zones with US teams.
- Able to identify exceptions and escalate in a timely fashion.
Responsibilities
- Monitor open purchase orders and shipment readiness status.
- Coordinate shipment bookings with freight forwarders and factories.
- Review and process factory documentation and receive inventory into client’s ERP system.
- Generate customer shipping document packets & upload them to customer portals and/or via email to customer traffic teams.
- Ensure bookings are secured within required customer shipping windows.
- Follow up on booking confirmations and vessel allocations.
- Monitor cargo-ready dates versus planned ship dates.
- Escalate delays, capacity constraints, missing information, or booking issues immediately.
- Generate & track shipment milestones through customer ship logs.
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