Commercial Project Assistant
New
M
MultiplyMiiLighting Design
Remote Philippines, 6AM to 3PM PHT or 7AM to 3PM PHTFull-Time
Salary₱45K – ₱50K per month
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Job Details
- Required Skills
- Project CoordinationMicrosoft ExcelCustomer serviceMicrosoft OfficeCRM
Requirements
- Previous experience in admin, customer service, or project coordination
- Strong written and verbal communication skills
- Proficient in Microsoft Office, especially Excel and Outlook
- Confident using CRM and project management tools
- Comfortable managing a shared inbox and juggling multiple platforms
- Able to prioritize and manage shifting deadlines and project timelines
- High attention to detail with a strong sense of ownership and accountability
- Nice to have: Experience in quoting, logistics, or the lighting industry
- Nice to have: Background in supporting commercial teams (pre- and post-sales)
- Nice to have: Familiarity with handling technical documentation or product specs
Responsibilities
- Follow up on missing or delayed freight and coordinate with the warehouse team
- Manage warranty claims, including gathering necessary documentation
- Maintain visibility across all active orders and update ETAs, flagging issues early
- Keep the CRM system up to date: clean records, track contacts, log deals
- Prepare and send small quotes and assist with product sourcing
- Manage the shared inbox, respond to customer inquiries, and send updates
- Send pro forma invoices and payment links; follow up on outstanding payments
- Support purchase order activations with wholesalers, builders, and contractors
- Provide technical documentation (IES files, install sheets, warranty info, etc.)
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