Solutions Specialist – Microsoft Dynamics 365, CRM & AI
P
PhoenixIT Services
Pocklington, England, United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Artificial IntelligenceMicrosoft DynamicsAzureCRM
Requirements
- Experience in a Microsoft-focused sales, pre-sales or solutions role.
- Awareness of Microsoft Dynamics 365, CRM and AI capabilities.
- Ability to articulate the value of solutions to customers.
- Understanding of the wider Microsoft ecosystem, including M365, Azure and Microsoft AI solutions.
- Ability to support and deliver demonstrations, workshops and customer presentations.
- Confident communication skills, both virtual and in-person.
- Relationship-building skills with sales teams, partners and Microsoft stakeholders.
- Ability to understand customer challenges and contribute to solution discussions.
- Organised approach with the ability to manage multiple opportunities and priorities.
- Collaborative mindset.
Responsibilities
- Present and articulate the capabilities of Microsoft Dynamics 365, CRM and AI solutions to customers and internal teams.
- Identify and support the qualification of opportunities across Dynamics 365, CRM, Azure AI and related Phoenix offerings.
- Support the delivery of product awareness and enablement training for the wider sales team.
- Contribute to the full sales cycle, working alongside bids, technical consultants and account managers.
- Help prepare and update sales proposals, quotes and presentations.
- Attend customer meetings to support scoping, qualification and progression of opportunities.
- Act as the link between technical and functional teams to support effective solution design.
- Deliver whiteboarding sessions, workshops and product demonstrations to showcase solution value.
- Support customer adoption, governance and best practice across Dynamics 365 and AI solutions post-sale.
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