TTEC Digital

Private Company
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Open Positions39

Listing location: ManilaFull-TimeContact center analyticsPosted
  • Provide data-driven strategic consulting to Fortune 500 clients.
  • Support and deliver client analyses.
  • Contribute to analytically oriented projects from inception to delivery, including client communication, analysis, and presentation of deliverables.
  • Develop measurement and analytic plans.
  • Present analytic deliverables to internal team members and the client team.
  • Author and maintain Standard Operating Procedures and process documentation.
  • Conduct documentation governance, including due diligence reviews, change management tracking, and program-record maintenance.
  • Engage cross-functional stakeholders to elicit requirements, evaluate business needs, and recommend solutions through presentations and consultations.
  • Transform business questions into analyses that produce actionable results.
Project ManagementSQLMicrosoft Excel+2 more
Showing 1 of 39 positions

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