Senior Product Manager, Payments
New
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JobgetherFintech Payments
PolandFull-TimeSenior
Salary170,000 - 240,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Data AnalysisProduct ManagementCross-functional Team LeadershipStakeholder management
Requirements
- 7+ years of experience in product management, including senior individual contributor experience owning complex products or problem areas.
- 4+ years of experience working in payments, fintech, or related financial technology environments, ideally with products operating at significant scale.
- Proven ability to lead cross-functional initiatives through strong communication, prioritization, and execution skills.
- Strong product sense and the ability to make effective decisions in ambiguous situations without needing complete information.
- Experience working on high-trust, mission-critical systems where reliability and user confidence are essential.
- Ability to collaborate deeply with engineers and designers, understanding technical challenges and making thoughtful product tradeoffs.
- Strong analytical mindset with experience using metrics, dashboards, experimentation, and data insights to guide decisions.
- Excellent written and verbal communication skills, especially in remote and asynchronous work environments.
- Familiarity with open-source ecosystems, commerce platforms, or related technologies is considered a plus.
Responsibilities
- Define and execute product direction for a key payments area, establishing priorities, goals, success metrics, and measurable outcomes.
- Improve merchant and shopper experiences across critical payment journeys, including onboarding, checkout, refunds, disputes, payouts, reporting, and platform reliability.
- Identify opportunities to reduce friction, improve product quality, lower support demand, and increase user trust through continuous optimization.
- Use data insights, customer feedback, support trends, and business signals to determine priorities and make informed product decisions.
- Collaborate with payment partners to improve integrations, manage dependencies, deliver enhancements, and resolve technical or operational challenges.
- Work closely with engineering and design teams on complex product problems, balancing user needs, technical constraints, and business objectives.
- Maintain strong stakeholder alignment through clear documentation, communication of progress, risk management, and transparent decision-making.
- Create and refine product documentation, including requirements, briefs, workflows, and technical discussions, while supporting execution throughout the product lifecycle.
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