Patient Scheduler

New

GetixHealthHealthcare

Remote (Must pass an internet speed test/ we provide the equipment), 9:00 AM – 9:00 PM CSTFull-TimeMiddle

Salary18 - 20 USD per hour

Apply NowOpens the employer's application page

Job Details

Experience: 2+ years of customer service, appointment scheduling, or healthcare experience required
Required Skills: Customer serviceMicrosoft OfficeGoogle WorkspaceEHR

High school diploma or GED required; Bachelor’s degree preferred
2+ years of customer service, appointment scheduling, or healthcare experience required
1+ years of EHR system experience (athenaOne preferred)
1+ years of remote work experience preferred, especially in high-volume call environments
Proficiency in Google Suite and Microsoft Office
Strong verbal and written communication skills
Excellent problem-solving and conflict resolution skills
Strong customer service mindset with compassion and professionalism
Ability to maintain confidentiality and comply with HIPAA regulations
Must have high-speed internet and a secure HIPAA-compliant workspace

Serve as the primary point of contact for patients and external facilities to schedule appointments by phone and electronic correspondence
Collect, verify, and communicate benefit details of patient insurance policies during scheduling
Educate patients on the insurance verification process and estimated patient responsibility prior to their visit
Confirm patient appointments and provide appointment details, location information, and special instructions
Create and maintain patient records including demographic information and required paperwork
Contact referring provider offices to obtain necessary records and visit preparation details
Coordinate with healthcare providers and medical staff to ensure appointments are scheduled efficiently and effectively
Respond to patient inquiries professionally and in a timely manner via phone and written communication

View Full Description & ApplyYou'll be redirected to the employer's site