New Patient Scheduling Specialist

HIPHealthcare

You MUST be located in the US., 8 am- 5 pm (MST); Training: 8 am - 5 pm (CST)Full-TimeMiddle

Salary$47,500 – $55,000 / year (Total OTE)

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Job Details

Proven experience in a high-volume outbound calling or sales role, preferably within healthcare.
Bilingual (English/Spanish).
Excellent verbal and written communication skills.
Strong organizational skills and the ability to manage multiple pipelines simultaneously.
Proficiency with CRM systems, particularly HighLevel.
Proficiency with communication tools such as email, text messaging, and phone systems.
Ability to work a structured daily workflow with minimal supervision.
Reliable high-speed internet and a dedicated, distraction-free remote workspace.

Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments.
Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities.
Handle inbound calls from potential patients, providing information and addressing their needs.
Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking.
Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines.
Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates.
Schedule high-quality leads onto the practice's calendar, ensuring appointments are well-coordinated and aligned with practice availability.
Foster and maintain a professional, productive relationship with the primary contact at each assigned practice.
Report all set appointments at the end of each day to ensure accurate tracking and communication with the team.

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