- Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages
- Provide tailored travel recommendations based on each clients needs and preferences
- Manage all booking logistics through online platforms and maintain accurate client records
- Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns
- Stay up to date on travel trends, supplier promotions, and destination options
- Deliver high-quality support before, during, and after travel to ensure a great customer experience
- Build strong client relationships that support repeat business and referrals
Customer service