Enterprise Customer Success Executive
M
MyOperatorB2B SaaS
We need 1 Person each from Mumbai & Bangalore onlyFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2 years
- Required Skills
- Software DevelopmentAnalytical SkillsAccount Management
Requirements
- B-Tech or Diploma in Software Development.
- Postgraduate degree in management.
- Minimum 2 years of proven experience in handling high-profile B2B clients.
- Technically proficient.
- Customer-focused with the ability to understand client queries.
- Extremely process-oriented.
- Strong analytical skills.
- Hands-on experience with spreadsheets.
- Excellent oral and written communication skills.
Responsibilities
- Manage the end-to-end customer lifecycle, including product activation, adoption, and renewal.
- Identify and pursue expansion opportunities within assigned enterprise accounts.
- Act as the primary point of contact for high-net-worth clients to address technical queries and product solutions.
- Collaborate with the enterprise sales team to understand account requirements.
- Conduct on-site visits or video calls with clients as required.
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