Corporate Travel Consultant
F
FCMCorporate Travel
Remote, USA, 8:00 AM to 8:00 PM ESTFull-TimeMiddle
SalaryUSD 65000 - 67000 / year. For this position, we anticipate offering an hourly pay rate of $28.85 plus commission/incentive earnings based on achievable targets. On target earnings average range between $60,000 - $67,000.
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Job Details
- Experience
- 2+ years
- Required Skills
- Customer serviceTroubleshooting
Requirements
- 2+ years of recent, prior experience in corporate travel management
- In-depth familiarity with current Sabre GDS for fare calculations, itinerary management, and ticket issuance
- Previous exposure to quality control processes for booking accuracy and compliance
- Proficiency in ticketing procedures and scripting
- Ability to handle complex itinerary changes and exchanges for domestic and international travel
- Proven ability to navigate complex PNRs and international fares
- Excellent communication skills
- Strong technical aptitude for troubleshooting new technologies
- Self-motivated with the ability to work independently
- Polished and professional demeanor
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel
- Build rapport and develop a relationship with business travelers to ensure their needs are met by a trusted team
- Ensure accurate and timely completion of reservations while maintaining quality standards
- Execute all tasks within company guidelines for customer service, PNR documentation, ticketing, and invoicing
- Apply expert knowledge of airline rules, regulations, and tariffs to travel arrangements
- Deliver consultative support and maintain clear communication throughout the booking process
- Keep clients informed about necessary travel documents and destination health requirements
- Handle ticketing, Phase IVs, and complex international fare exchanges and rerouting
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