Alpine Home Air Products

👥 11-50ElectronicsDronesManufacturingConsumer GoodsReal Estate💼 Private Company
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Alpine Home Air Products: Revolutionizing Home Comfort and Sustainability Alpine Home Air Products is a leading e-commerce company specializing in high-efficiency, all-electric HVAC systems for homeowners. Since 2002, we've been at the forefront of the industry, pioneering the direct-to-consumer sale of contractor-grade HVAC equipment. Our mission is to reduce America's reliance on fossil fuels and contribute to slowing global warming by promoting sustainable heating and cooling solutions. We achieve this by providing a seamless and enjoyable online shopping experience, backed by exceptional customer service and operational excellence. Our tech stack is robust and modern, encompassing a range of technologies including Amazon Web Services (AWS), including CloudFront and the Virginia region, Cloudflare Bot Manager for security, and Squarespace for our hosted platform. We utilize various schema markups (Organization, LocalBusiness) for SEO optimization and leverage tools like Google Tag Manager for analytics. We're committed to leveraging cutting-edge technology to enhance both our operations and the customer experience. Our team values collaboration, innovation, and a commitment to environmental responsibility. Alpine Home Air fosters a positive and supportive work environment where employee growth and well-being are prioritized. We offer comprehensive benefits including health insurance, 401k, paid time off, and opportunities for professional development. Our team of around 11-50 employees is passionate about our mission and committed to delivering exceptional results. We're constantly expanding our offerings and improving our processes, making this an exciting time to join our company. With significant growth and market leadership within the sustainable HVAC space, Alpine Home Air Products presents exceptional career opportunities for driven and passionate individuals seeking to make a real difference in the world. We are a privately held company experiencing consistent growth and remain focused on providing high-quality products and exceptional customer service.

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📍 United States

🧭 Full-Time

💸 112000.0 - 143000.0 USD per year

🔍 E-commerce and HVAC solutions

  • Consistently offer helpful service and enjoy assisting customers.
  • Possess excellent verbal communication and listening skills.
  • Demonstrate a successful track record of closing phone sales.
  • Have experience with computers and CRM systems.
  • Exhibit creativity to overcome objections.
  • Show initiative and resourcefulness.
  • Maintain a competitive spirit while supporting team and customer experience.
  • Grasp and explain technical concepts simply.
  • Be organized and follow through on tasks.
  • Demonstrate reliability and professionalism.
  • Maintain high standards for metrics and call quality.

  • Speak with approximately 20 warm inbound leads daily.
  • Conduct about 60 outbound follow-up calls with previous contacts.
  • Recommend HVAC products suited to individual customer needs.
  • Provide excellent customer service and support.

Communication SkillsProblem SolvingCustomer serviceActive listeningSales experienceCRM

Posted 15 days ago
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🔥 HVAC Tech Support (Remote - US)
Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 E-commerce, HVAC

  • 5 years experience as an HVAC Technician.
  • Excellent written and verbal communication skills.
  • Demonstrated computer skills with typing at 40 WPM+.
  • Ability to handle multiple duties in a fast-paced environment.
  • Professional and positive demeanor; warm and friendly with customers.
  • Self-starter who is eager and ambitious.
  • Strong attention to detail.
  • Ability to work with ambiguity and solve problems aligning with company values.
  • Team player when necessary.
  • Must have high-speed internet and stable power supply.
  • Requires a quiet home office space.
  • Understanding of work schedule requirements.

  • Speak with homeowners on the phone regarding products purchased from the HVAC ecommerce website.
  • Assist customers with their questions about the products.
  • Troubleshoot technical issues remotely.

Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationMultitaskingTeamworkComputer skills

Posted about 2 months ago
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